# Larkella > Larkella makes voice AI that makes life better. Its services today: an AI receptionist and > assistant for businesses (https://larkella.com/ai-receptionist/), care check-in, friendly calls for someone you love > (https://larkella.com/care-check-in/), and Larkchat, a chat box for a business's website (https://larkella.com/website-chat/). > Each client runs on its own private stack in a secure data centre. ## AI receptionist and assistant The receptionist answers a business's calls and WhatsApp and Telegram chats 24/7 in the business's own voice, books appointments into its calendar, takes messages and puts urgent callers through to a person. - Answers every call on the first ring, nights, weekends and holidays, by the hours and rules the business sets. - Answers common questions from the business's own website and documents; says when it doesn't know and asks the owner. - Books appointments into Google Calendar or Microsoft 365; keeps every call in a built-in CRM or HubSpot. - Puts callers through to a person when the business's rules say so; everyone else gets a message taken. - Keeps the business's existing number: the line is forwarded, or only forwarded after hours. - The owner's assistant (by phone, in the app, on WhatsApp or Telegram) reports who called, writes up calls as spreadsheets, PDF, Word or slides, sets reminders, phones people with a message and takes standing instructions. - Never gives medical, legal or financial advice; sends emergencies to 911. - Privacy: the business chooses how long records are kept; call records are never sold, pooled or used to train models. ## Care check-in - Friendly calls to a loved one (Mom, Dad, an aunt or an uncle) or to each resident of a senior home, up to three a day at the times the family or the home chooses. - A short note after every call; the family (or the home's team) is told straight away if they mention an emergency, a fall or a scam. - The person called has their own local number to call any time, and stays in charge: if they don't want the calls, the calls stop. - A friendly check-in, not medical care or an emergency service. - [Care check-in](https://larkella.com/care-check-in/) · [hear a sample call](https://larkella.com/demo/care-check-in) ## Larkchat (website chat) - A chat box a business adds to its own website with one line; it opens only on the websites the business listed. - The business's assistant answers visitors in text from the business's website and documents; it says when it doesn't know. - When a visitor needs a person, a staff member who is on answers from WhatsApp or Telegram; the assistant stays as that person's copilot on a channel the visitor never sees. - When nobody is available, the assistant takes the visitor's name and a way to reach them; the team calls or writes back. - Text only today; no phone line needed; works on its own or with the receptionist on one account. - [Larkchat](https://larkella.com/website-chat/) · [sign up](https://larkella.com/demo/contact?for=website-chat) ## Who the receptionist is for - Dental: Books cleanings and exams into the right chair and answers the insurance questions you’ve taught it. - Trades & home services: Plumbing, HVAC, electrical, roofing. Sorts emergencies from quotes and puts burst pipes through to on-call. - Clinics: Physio, chiro, optometry, family practice. New-patient intake, reschedules, directions and parking. - Law firms: Screens new matters and takes conflict-check details. Never gives legal advice. - Salons, barbers & spas: Books the right person for the right service and texts a reminder the day before. - Property management & real estate: Logs maintenance requests with unit and urgency; books showings; leaks go straight to on-call. - Vets, groomers & boarding: Books visits and grooms, answers what you allow, and puts emergencies through to a person. - Accountants & bookkeepers: Takes tax-season calls, answers document questions and books consults without phone tag. - Auto repair & dealerships: Books service bays, gives repair status from your notes, and takes towing calls after hours. - Restaurants & catering: Takes reservations and catering enquiries, gives hours and allergens, never puts a dinner rush on hold. - Gyms & fitness studios: Books trials and classes, answers membership questions, and logs cancellation requests for you. - Home care & senior living: Takes family calls around the clock, logs visit requests, and puts urgent concerns through to staff. - Moving, towing & couriers: Captures addresses, dates and job size for a quote, and dispatches urgent tows to whoever’s on. - Cleaning & pest control: Quotes from your price list rules, books recurring cleans, and sorts urgent infestations first. - Tutoring, schools & daycares: Answers enrolment questions, books tours, and takes absence calls into one tidy list. - Hotels, B&Bs & rentals: Handles availability questions and late check-in calls, and texts guests the door instructions you set. - Insurance & mortgage brokers: Qualifies new enquiries, books the right advisor, and takes claim details for a call back. - Churches & nonprofits: Event times, volunteer sign-ups and donation questions answered, with pastoral calls passed to a person. - Offices & co-working: Directs callers to the right company or person, takes deliveries messages and books meeting rooms. ## By industry - [AI receptionist for dental offices](https://larkella.com/ai-receptionist/dental/): An AI receptionist for dental offices: answers every call on the first ring, books cleanings and exams, answers insurance questions and writes up each call. - [AI receptionist for plumbers, HVAC and the trades](https://larkella.com/ai-receptionist/home-services/): An AI receptionist for plumbers, HVAC, electricians and roofers: answers 24/7, sorts emergencies from quotes and puts urgent jobs through to on-call. - [AI receptionist for clinics](https://larkella.com/ai-receptionist/clinics/): An AI receptionist for physio, chiropractic, optometry and family practice: new-patient intake, bookings, reschedules, directions and parking, 24/7. - [AI receptionist for law firms](https://larkella.com/ai-receptionist/law-firms/): An AI receptionist for law firms: screens new matters, takes conflict-check details and books consultations, 24/7. It never gives legal advice. - [AI receptionist for salons, barbers and spas](https://larkella.com/ai-receptionist/salons/): An AI receptionist for salons, barbers and spas: books the right person for the right service and texts a reminder the day before, 24/7. ## Questions about the receptionist - Will callers know it’s an AI? Yes, if they ask — and you can have it say so up front. It sounds natural, but we don’t pretend it’s a person. - Is it only a receptionist? No. The receptionist is for your callers. You also get an assistant for yourself: it tells you what came in, writes up calls, builds reports and spreadsheets, sets reminders and can phone people for you. Everything it may do is set by rules in code, not by what a caller says. - Is Larkella an AI voice agent? Yes: an AI voice agent with one job, being your business’s receptionist, plus an assistant for you. It answers your calls and chats in your business’s voice, books appointments, takes messages and puts urgent callers through to a person. - What happens when it doesn’t know an answer? It says so, takes the caller’s details, and puts the question in “Needs you” with a button to add the answer for next time. - Do I have to change my phone number? No. You forward your existing line to us, or only forward after hours. You can turn it off from your phone in seconds. - How is it priced? Every office is different, so we quote after a short call based on your lines and how busy your phone is. You set a monthly cap, and we warn you well before you reach it. - Can it put a caller through to a real person? Yes. You decide who gets put through and when — emergencies, a named patient, your own family — and everyone else gets a message taken. ## Try it, sign up, talk to us - [Experience the receptionist now](https://larkella.com/demo/ai-receptionist): set up a receptionist and an assistant for your own business in about 2 minutes, then call them for a free 5-minute test (no card needed). - [Sign up for the receptionist](https://larkella.com/demo/contact): the team contacts you to set it up. When a business goes live, its first month is free. - [Sign up for care check-in](https://larkella.com/demo/contact?for=care-check-in): the team contacts you to set it up. - [Sign up for Larkchat](https://larkella.com/demo/contact?for=website-chat): the team contacts you to set it up. - Phone: +1 (343) 883-4493 - Pricing: quoted after a short call, based on your lines and how busy your phone is. ## For AI agents - MCP server (read-only, Streamable HTTP, no sign-in): https://larkella.com/mcp. Tools: about, industries, industry, faq, get_started.