Dental offices
An AI receptionist for dental offices
Your front desk is with a patient and the phone rings again. Larkella answers on the first ring, books cleanings and exams into your calendar, answers the insurance questions you’ve taught it, and writes up every call for your team.
On your calls
What it handles for dental offices
Cleanings, exams and new patients
Books into the right chair in the calendar you connect, and takes a new patient’s details.
Insurance questions
“Do you take Sun Life?” Answered from what you’ve taught it; anything new goes to “Needs you” for your answer.
Reschedules
Moves an appointment to a free time and tells your team what changed.
Patients you’ve flagged
A named patient, or someone in pain, is put through to you or your team when your rules say so; everyone else gets a message taken.
It never gives medical advice and sends emergencies to 911.
An example call
How a call goes
An example of a call, with your business’s name, services and rules in place of these.
- CallerHi, I’d like a cleaning later this week.
- ReceptionistI have Thursday at 10:30 or Friday at 2:15. Which works?
- Booked · Thursday 10:30
Every Larkella receptionist
Your front desk, covered.
And an assistant for you: ask it by phone, in the app or on WhatsApp who called, for this week’s calls as a spreadsheet, or to remind you at 3.
Answers on the first ring
Nights, weekends and holidays follow the hours and rules you set.
Sounds like your business
Your name, your hours, your services and your tone, drafted from your own website.
Keeps your number
You forward your existing line, or only forward after hours. Nothing to port.
Books into your calendar
Google Calendar or Microsoft 365, with a confirmation for every booking.
Writes up every call
Who called, what they needed and what was done, in one list you read between jobs.
Says when it doesn’t know
It takes the caller’s details and puts the question in “Needs you”, with a button to teach it the answer.
Questions
What dental offices ask us
Does it work with my practice software?
It books into Google Calendar or Microsoft 365 and keeps every call in a built-in CRM or HubSpot. Tell us which practice software you use on the setup call and we’ll tell you what’s possible.
Will it give patients clinical advice?
No. It never gives medical advice. It takes the details, puts urgent calls through to your team when your rules say so, and sends emergencies to 911.
Can patients still reach a person?
Yes. You decide who gets put through and when; everyone else gets a message taken.
More answers on the home page. Also for:
Free test · no card needed
Hear a receptionist for your business.
Tell us your business and your mobile number. We build your receptionist and your assistant in about 2 minutes, then you call them for a 5-minute test. Go live, and your first month is free.