Law firms
An AI receptionist for law firms
A new client calls while you’re in court. Larkella answers on the first ring, screens the new matter, takes the conflict-check details you ask for and books a consultation, without ever giving legal advice.
On your calls
What it handles for law firms
New-matter screening
Asks the questions you set and writes up the matter for your review.
Conflict-check details
Takes the names and parties you need before anyone calls back.
Consultations
Books into the calendar you connect.
Existing clients
Put through to the right lawyer, or a message taken, by your rules.
It never gives legal advice.
An example call
How a call goes
An example of a call, with your business’s name, services and rules in place of these.
- CallerI was let go last week and I think it wasn’t legal. Can someone help?
- ReceptionistI can take a few details for the team and book you a consultation. I can’t give legal advice myself. What’s your full name, and the name of your former employer?
- New matter written up · Consultation booked
Every Larkella receptionist
Your front desk, covered.
And an assistant for you: ask it by phone, in the app or on WhatsApp who called, for this week’s calls as a spreadsheet, or to remind you at 3.
Answers on the first ring
Nights, weekends and holidays follow the hours and rules you set.
Sounds like your business
Your name, your hours, your services and your tone, drafted from your own website.
Keeps your number
You forward your existing line, or only forward after hours. Nothing to port.
Books into your calendar
Google Calendar or Microsoft 365, with a confirmation for every booking.
Writes up every call
Who called, what they needed and what was done, in one list you read between jobs.
Says when it doesn’t know
It takes the caller’s details and puts the question in “Needs you”, with a button to teach it the answer.
Questions
What law firms ask us
Will it give callers legal advice?
No. It never gives legal advice. It takes the details, books a consultation and leaves the law to you.
Can a caller talk it into doing something else?
No. What it may do is set by your rules in code; a clever caller can’t change them.
Who sees the call records?
Your firm. Each client runs on its own private stack; records are never sold, pooled or used to train anyone’s models, and you choose how long they are kept.
More answers on the home page. Also for:
Free test · no card needed
Hear a receptionist for your business.
Tell us your business and your mobile number. We build your receptionist and your assistant in about 2 minutes, then you call them for a 5-minute test. Go live, and your first month is free.