Auto repair & dealerships
An AI receptionist for auto repair shops
You’re under a car when the phone rings again. Larkella answers on the first ring, books service appointments, takes the make, model and problem for a quote, and answers after-hours calls the way you’ve set.
On your calls
What it handles for auto repair & dealerships
Service bookings
Oil changes, tires and inspections, booked into the calendar you connect.
Quote requests
Takes the year, make, model and what’s wrong, ready for your call back.
Status questions
Takes the customer’s name and question and puts it in front of your team.
After hours
Towing and breakdown calls follow your rules: put through to whoever’s on, or the details taken for the morning.
It only offers the services, times and prices you’ve set.
An example call
How a call goes
An example of a call, with your business’s name, services and rules in place of these.
- CallerMy check-engine light came on. Can you look at it this week?
- ReceptionistI can book you in Wednesday at 8:00 or Thursday at 1:30. What’s the year, make and model?
- Booked · Wednesday 8:00 · Check-engine light
Every Larkella receptionist
Your front desk, covered.
And an assistant for you: ask it by phone, in the app or on WhatsApp who called, for this week’s calls as a spreadsheet, or to remind you at 3.
Answers on the first ring
Nights, weekends and holidays follow the hours and rules you set.
Sounds like your business
Your name, your hours, your services and your tone, drafted from your own website.
Keeps your number
You forward your existing line, or only forward after hours. Nothing to port.
Books into your calendar
Google Calendar or Microsoft 365, with a confirmation for every booking.
Writes up every call
Who called, what they needed and what was done, in one list you read between jobs.
Says when it doesn’t know
It takes the caller’s details and puts the question in “Needs you”, with a button to teach it the answer.
Questions
What auto repair & dealerships ask us
Can it give customers a price?
Only the prices you’ve taught it. Anything else becomes a quote request for your call back.
Can it handle towing calls at night?
Yes, by your rules: put through to whoever’s on, or the details taken for the morning.
Do I have to change my number?
No. You forward your existing line to us, or only forward after hours.
More answers on the AI receptionist page. Also for:
Free test · no card needed
Hear a receptionist for your business.
Tell us your business and your mobile number. We build your receptionist and your assistant in about 2 minutes, then you call them for a 5-minute test. Go live, and your first month is free.