Vet clinics & groomers
An AI receptionist for vet clinics and groomers
You’re in the exam room with a nervous dog when the phone rings. Larkella answers on the first ring, books visits and grooms into your calendar, answers the questions you allow, and puts an owner with an emergency through to your team.
On your calls
What it handles for vet clinics & groomers
Visits, vaccines and grooms
Books into the calendar you connect, with the pet’s name and the owner’s details.
Questions you allow
Hours, services and what to bring, answered from your own website and what you’ve taught it.
Emergencies
Put through to your team when your rules say so, or given the after-hours emergency clinic you’ve named.
Everything else
A message taken and written up, so nobody calls back without the details.
It never gives medical advice about a pet, and puts emergencies through to your team by your rules.
An example call
How a call goes
An example of a call, with your business’s name, services and rules in place of these.
- CallerHi, Bella needs her booster shots. Can we come in next week?
- ReceptionistI have Tuesday at 9:15 or Wednesday at 4:00. Which works for you and Bella?
- Booked · Tuesday 9:15 · Bella
Every Larkella receptionist
Your front desk, covered.
And an assistant for you: ask it by phone, in the app or on WhatsApp who called, for this week’s calls as a spreadsheet, or to remind you at 3.
Answers on the first ring
Nights, weekends and holidays follow the hours and rules you set.
Sounds like your business
Your name, your hours, your services and your tone, drafted from your own website.
Keeps your number
You forward your existing line, or only forward after hours. Nothing to port.
Books into your calendar
Google Calendar or Microsoft 365, with a confirmation for every booking.
Writes up every call
Who called, what they needed and what was done, in one list you read between jobs.
Says when it doesn’t know
It takes the caller’s details and puts the question in “Needs you”, with a button to teach it the answer.
Questions
What vet clinics & groomers ask us
Will it tell owners what’s wrong with their pet?
No. It never gives medical advice. It takes the details, puts emergencies through to your team when your rules say so, and gives callers the emergency clinic you’ve named for after hours.
Can it book grooming too?
Yes. It books the services you set up into the calendar you connect, and takes the details you ask for.
Do I have to change my number?
No. You forward your existing line to us, or only forward after hours.
More answers on the AI receptionist page. Also for:
Free test · no card needed
Hear a receptionist for your business.
Tell us your business and your mobile number. We build your receptionist and your assistant in about 2 minutes, then you call them for a 5-minute test. Go live, and your first month is free.